Effective Date: 8/28/2025
Last Updated: 8/28/2025
Primordial.pro (“Primordial,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the “Services”). By accessing or using Primordial.pro, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.
1. Information We Collect
We collect information to provide and improve our Services, communicate with you, and ensure a secure experience.
Information you provide directly:
- Account details (name, email address, password, profile information).
- Payment details (through our third-party payment processors).
- Content you upload (e.g., tracks, playlists, comments, or messages).
- Communication preferences and customer support inquiries.
Information collected automatically:
- Log data (IP address, browser type, operating system, device information).
- Usage data (features used, playlists streamed, time spent on the platform).
- Cookies and similar technologies (to remember your preferences, analyze usage, and improve services).
Information from third parties:
- Payment processors (transaction confirmations).
- Analytics providers and marketing tools.
- Social media accounts if you connect them to your profile.
2. How We Use Your Information
We may use the information we collect to:
- Provide, maintain, and improve our Services.
- Process subscriptions, payments, and renewals.
- Personalize your experience and recommend content.
- Communicate with you about your account, updates, offers, and promotions.
- Protect against fraud, unauthorized use, and illegal activity.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf (e.g., payment processors, hosting providers, analytics tools).
- Business partners if you participate in co-branded offerings.
- Legal authorities when required by law or to protect our rights, safety, and property.
- Other users if you choose to share playlists, upload tracks, or participate in community features.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in.
- Understand how you use the Services.
- Deliver personalized content and marketing.
You can manage cookies through your browser settings, though disabling them may affect your experience.
5. Data Retention
We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. If you cancel your account, some data may be retained for legal, accounting, or security purposes.
6. Your Privacy Choices
You have rights regarding your personal data:
- Access, correct, or delete your account information.
- Opt out of marketing communications.
- Adjust cookie and tracking settings in your browser.
- Request a copy of your personal data by contacting us.
If you are located in the European Economic Area (EEA), United Kingdom, or California, additional rights may apply under GDPR or CCPA.
7. Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute protection.
8. Third-Party Services
Our Services may link to third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies.
9. Children’s Privacy
Primordial.pro is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.
10. International Users
If you access our Services from outside the United States, please note that your data may be processed and stored in the U.S. or other jurisdictions where our service providers operate. By using our Services, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a revised version on this page and updating the “Last Updated” date above. Continued use of the Services after changes are posted indicates your acceptance.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Primordial.pro
Email: support@primordial.pro
